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Help Desk

Useful information about Schoolsvision products and services and audio visual technology.

If the information you need isn't here, please call the Sales HelpLine for friendly advice or assistance or e-mail us: productsales@saville.co.uk.

Terms & Conditions

1. Application of Conditions

1.1 These conditions shall govern the contract between you the buyer and Saville Group Limited (referred to in these conditions by the expressions "we", "our" or "us") which agrees to sell you the goods, to the exclusion of any terms or conditions which you may purport to apply under any purchase order, confirmation of order, specification or other document.

1.2 No variation to these conditions or any representation about the goods shall have effect unless expressly agreed to in writing and signed by one of our duly authorised representatives.

1.3 Each order for goods shall be deemed to be an offer by you to purchase the goods subject to these conditions.

1.4 A contract shall not exist until we accept your order or (if earlier) we deliver the goods to you.

1.5 You are responsible for ensuring that the terms of your order and any applicable specification are complete and accurate.

 

2. Description

2.1 The description of the goods shall be as set out in our quotation or your order.

2.2 All drawings, descriptive matter, specifications and advertising issued by us or contained in our catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the goods described in them. They shall not form part of the contract.

 

3. Delivery

3.1 Unless we agree otherwise in writing, delivery of the goods shall take place at our place of business.

3.2 Any date we specify for delivery of the goods is an estimate only and time for delivery shall not be made of the essence of the contract by notice.

3.3 Subject to the other provisions of these conditions, we will not be liable for any loss (including loss of profit), or costs, caused by any delay in the delivery of the goods nor will any delay entitle you to terminate or rescind the contract.

3.4 The quantity of goods as recorded by us upon despatch from our place of business shall be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence to the contrary.

3.5 We will not be liable for any non-delivery of goods unless written notice is given to us within 3 working days of expected delivery.

3.6 Our liability for any non-delivery of goods shall be limited to delivering the non-delivered goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice we have raised for such goods.

4 Returns Policy

4.1 You may return the goods at your own expense within 21 days of the date of delivery provided that they are in the same condition as when delivered, unused and packaged in their original packaging. We will cancel the invoice or if the goods have already been paid for, we will refund the price of the goods.

5. Price

5.1 Unless we agree otherwise in writing the price for the goods shall be the price set out in our price list in force at the date of delivery.

5.2 The price for the goods shall be exclusive of any value added tax and all costs or charges in relation to loading, unloading, carriage and insurance which you shall pay in addition.

6. Payment

6.1 Payment of the price for the goods is due with order if you do not have a credit account with us and within 30 days of the date of our invoice where you have credit account. Time for payment is of the essence.

6.2 You will make all payments due under the contract without any deduction by way of set-off, counterclaim, discount, abatement or otherwise.

6.3 If you fail to pay us any sum due pursuant to the contract you will be liable to pay interest to us on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of our bankers accruing on a daily basis until payment is made, whether before or after any judgment.

7. Risk/Ownership

7.1 The goods shall be become your risk from the time of delivery.

7.2 Ownership of the goods shall not pass to you until we have received in full in cash or cleared funds:

7.2.1 all sums payable in respect of the goods; and

7.2.2 all other sums which are or which become payable to us from you on any account including any interest on such sums.

7.3 Until ownership of the goods has passed to you, you will store the goods separately to other goods belonging to you or any third party in a way that they remain readily identifiable as our property and we shall be entitled at any time to require you to deliver up the goods and if you fail to do so immediately upon our request, we shall be entitled to enter upon any premises where the goods are stored and repossess them. You grant us an irrevocable licence to enter such premises for this purpose.

7.4 We shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed to you.

8. Warranty

8.1 We warrant (subject to the other provisions of these conditions) that for a period 15 months from the date of delivery or 12 months form the date of their resale to the end user, whichever first occurs, the goods will comply with the manufacturer's specification for them.

8.2 We will not be liable for a breach of the warranty in condition 8.1 unless:

8.2.1 you give written notice of any defect to us within the warranty period; and

8.2.2 we are given a reasonable opportunity to examine the goods and, if we ask you to do so, you return the goods to our place of business at your expense for the examination to take place there.

8.3 We will not be liable for a breach of the warranty in condition 8.1 if:

8.3.1 further use of the goods is made after giving notice of any defect; or

8.3.2 the defect arises because of failure to follow any instructions as to the storage or use of the goods; or

8.3.3 the goods are altered or repaired or alteration or repair is attempted without the written our consent.

8.4 Subject to conditions 8.2 and 8.3, if any of the goods do not conform with the warranty in condition 8.1 we will at our option repair or replace such goods (or the defective part) or refund the price of such goods at the pro rata contract rate and we will have no further liability for breach of the warranty in condition 8.1 in respect of such goods. If we so request, you will, at your expense, return the goods or the parts of such goods which are defective to us.

9. Limitation of Liability

9.1 Subject to condition 8, the following provisions set out our entire liability (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:

9.1.1 any breach of these conditions; and

9.1.2 any representation, statement or tortious act or omission including negligence arising under or in connection with the contract.

9.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the contract.

9.3 Nothing in these conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

YOUR ATTENTION IS IN PARTICULAR DRAWN TO THE PROVISIONS OF CONDITION 9.4

9.4 Subject to conditions 9.2 and 9.3:

9.4.1 our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of the contract shall be limited to the price of the goods the subject of the claim; and

9.4.2 we will not be liable to you for loss of profit, goodwill or business opportunity or production downtime or any type of indirect or consequential loss or damage, costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the contract.

9.5 if you deal as a consumer (within the meaning of the Unfair Contract Terms Act 1977) your statutory rights are not affected by these conditions.

10. Events beyond our control

10.1 We reserve the right to defer the date of delivery or to cancel the contract or to reduce the volume of the goods ordered by you (without liability to you) if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control.

11. General

11.1 You cannot assign the contract or any part of it without our prior written consent.

11.2 We may assign the contract or any part of it to any person, firm or company.

11.3 If any provision of the contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the contract and the remainder of such provision shall continue in full force and effect.

11.4 Any notice required or permitted to be given by either party to the other under these conditions shall be in writing addressed to that other party at its principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice.

11.5 Subject to condition 11.2, nothing in these conditions confers on any third party any benefit or any right to enforce any of these conditions.

11.6 The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the jurisdiction of the English courts.

Privacy Policy

Saville Group Limited takes your privacy rights seriously and this policy outlines what data we collect from our visitors and how we use it. We have notified the Office of the Information Commissioner of our data processing activities: our registration number is D0947058.

You are required to register with us in order to purchase items from this website. The type of information we will collect during registration, the order process and via enquiry forms includes:

  • your name
  • your job title and department/organisation
  • your delivery and billing address
  • your phone and fax number
  • your email address
  • your credit/debit card details

Following successful registration, confirmation of your details will be sent to the e-mail address you have given us. Whenever you place an order, you will receive a copy of it by email.

Your registration and order details are kept so that a customer history may be built up, allowing us to provide a better service to repeat customers. Your email address may be used from time to time to send you details of specially-selected offers and information about us. During registration you can indicate that you do not wish to receive marketing e-mails from us or you can be removed from our mailing list by clicking here.

"Cookies" are small text files that are stored on you computer's hard drive by your browser. We use cookies to keep a record of items you have put in your shopping basket on each occasion you use our website. Our cookies will log if you have previously used our site and allow us to provide you with an optimised home page. They do not contain personally identifying information. Most web browsers accept cookies and we recommend that you use Internet Explorer or Netscape Navigator versions 3.0 and higher. If you do not wish to accept a cookie you will not be able to order from our site.

We use advanced secure server technology called 56 bit Secure Socket Layer (SSL) to ensure encryption of your credit/debit card details before you transmit them to us. We do not store any credit/debit card details for any longer than is necessary to process your order.

We do not trade or rent your personal information to third parties .

Should you have any queries with regard to our privacy policy then please contact us at productsales@saville.co.uk By submitting your personal data to us, you are agreeing to the use of your data as set out above.

The No-Quibble Schoolsvision Promise

The Schoolsvision Promise is your complete guarantee of satisfaction.

If you're not completely satisfied with any Schoolsvision-recommended product, we'll exchange it or cancel the invoice if notified within 14 days.

(Equipment must be 'as new' and all packaging retained. This is in addition to full manufacturers' guarantees and does not affect your statutory rights.)

Schoolsvision Jargon Buster (Glossary)

A

ANSI Lumens

A standard for measuring light output, used for comparing projectors. Unfortunately,there are enough variables,that the eye will often disagree radically with the ANSI rating. At best, ANSI lumens do fairly well comparing "apples" to "apples". If however one projector uses halogen lamps and another metal-halide, the halogen projector will seem noticeably dimmer even if the two units rate the same. Other variables will affect the end result, including type of LCD technology (active matrix TFT, Poly-Si, passive), the type of overall technology (LCD vs.DLP vs. CRT), contrast ratios etc.

Aspect Ratio

The most popular aspect ratio is 4:3 (4 by3). Early television and computer video formats are in a 4:3 aspect ratio, which means that the width of the image is 4/3 times the height. Examples: A 15 inch monitor is 12 inches wide by 9 inches high (9 x 4/3= 12). A resolutionof 640x480 is a 4:3 format (480x 4/3 = 640). Other formats are 5:4 used by the 1280x1024 SXGA resolution, 16:9 is used by HDTV, and 3:2 for 35mm slides.

B

Back Room Projector

A projector with a "long-throw" lens designed to be used from the far back of the room, often in a projection booth, balcony, or back of an auditorium. Panasonic have lenses available for "long-throw" applications.

Backlit

Refers to a remote control,or on-projectorcontrol panel that has buttons and controls that are illuminated.This is a major asset when using the projector in a darkened or semi-darkened room. As projectors have become brighter, room lights tend to stay on, so backlit controls are no longer so important to many users.

Built-in loop through

The image being shown can be duplicated on another projector or monitor screen. Also known as Monitor Redrive.

C

Carry-on Case

Refers to a projector with carrying case that fits into the overhead bin or under the passenger seat of an airline.A projector case that does not fit these conditions will need to be checked in as luggage, and ride in the cargo area of the aircraft. Make sure you have a good hardcase when checking a projector in as luggage. A projector is a delicate device that can have its LCDs misaligned when not handled properly.

Composite Video Signal

The combined video picture signal, including vertical and horizontal blanking and synchronizing signals.

Compressed Resolution

A method of reducing data from a higher resolution to enable images to be projected by a projector with lower true resolution. Most SVGA (800x600)projectors offer compression capabilities for handling images from XGA (1024x768pixels) i.e.a higher resolution than their true (or native) resolution.

Compressed SXGA

Found on XGA projectors,compressed SXGA handling allows these projectors to handle up to 1280x1024 SXGA resolution. Most owners of XGA projectors that use the compressed SXGA are workstation users (SUN;SGI; IBM;HP)

Compressed XGA

Found on SVGA projectors, compressed XGA handling allows these projectors to handle 1024x768 XGA resolution.

Contrast Ratio

The ratio between the whitest and blackest portions of an image. The greater the contrast ratio the greater the ability of a projector to show subtle colour details and tolerate extraneous room light.

D

Diagonal

A method of measuring and describing the size of a screen or a projected image - from one corner to the diagonally opposite corner. A 9ft high, 12ft wide screen has a diagonal of 15ft.

DLP

Digital Light Processing, a method of transmitting computer and video signals through a projector, invented by Texas Instruments Ltd. The technology uses a Digital Mirror Device (DMD) mounted on a hinge between two posts, which can be turned 'on' by charging an electrode. By arranging over a million mirrors on a chip the size of a postage stamp and combining a lamp system, it is used to create the DLP system - replacing the three TFT-panel system in LCD projectors. With a mirror 'on', the light is reflected out through the lens; when 'off' it is diverted to a light absorber. The result is brighter pictures and simpler optics, enabling projectors to be smaller and lighter than LCD equivalents.

F

Focal Length

The 'length' of a lens - usually measured from the image (slide, film or TFT panel) to the front surface of a lens. This is directly related to the image size andthe projection distance.

H

High Gain Screen

A screen that uses one of many methods to collect light and reflect it back to the audience, to increase the brightness or 'gain' of the image over that producedby a whitewall or semi-matt screen.

I

Infra-red Remote

Cordless remote control, commonly supplied with LCD projectors, TV, video and audio equipment. It transmits an infra-red signal which needs a clear 'line ofsight' to the receiver on the equipment. Doesn't interfere with radio frequency transmissions.

Invert Image

'Invert image' flips the image to enable a projector to be ceiling mounted upside down.

K

Keystoning

'Keystone'distortion is caused when the projected image is not perpendicular to the screen. If the top of the screen is further from the projector lens than the bottom, the image takes on a distracting 'wedge' or keystone shape. Many LCD projectors provide built-in electronic keystone correction to ensure a correct rectangular image. With an OHP, it can be avoided by tilting the screen so it is perpendicular to the projected beam.

L

Laser Pointer

A hand-held pointer containing a battery-powered laser, which can project a small, red (typically), high intensity point of light that is immediately very visible on the screen. Excellent for highlighting objects or text to make a point. Some LCD and slide projectors are supplied with an integral laser pointer in their remote control.

LCD

LCD stands for liquid crystal display and comes in many forms, sizes, and resolutions. Its primary purpose is to present a digital image for viewing. A common use of LCDs is as a display on a notebook computer.

LCD Projector

A device that integrates a light source, an optical system, electronics and an array of transparent LCD 'panels'to project an image generated by a computer or video device onto a wall or screen for large image viewing.

Long Throw Lens

A lensdesignedfor projectionfrom theback of aroom, orrather theback of along room.Long throwlenses wouldbe used aprojectionbooth inthe backof a theatre,etc. A typicallong throwlens mighthave to be50 to 100FT back toproject a10FT diagonalimage.

M

Maximum Image Size

The largest image a projectorcan throwin a darkenedroom. Thisis usuallylimited byfocal rangeof the optics.

Menu-Driven

Refers to the type of controls on a projector. A typical menu-driven system will first offer a menu of major categories, such as Computer, Video, Audio, Display, Options. After selecting Computer, you will get another menu of choices with items like brightness, contrast, number of colors, color balance, sync. Select one of those and you can then adjust it.

Many projectors which are menu driven also offer the most widely used functions in a non-menu fashion, such as have separate buttons on the remote for volume, brightness and contrast, as well as switching between channels/sources.

Metal Halide Lamp

The type of lamp used in many medium and all high-end portable projectors. These lamps typically have a "half-life" of 1000-2000 hours. That is they slowly lose intensity (brightness) as they are used, and at the "half-life" point, they are half as bright as when new. These lamps output a very "hot" temperature light, similar to mercury vapour lamps used in street lights. Their whites are extremely white (with slight bluish cast) and make halogen lamp whites look yellowish by comparison.

Mid-Room Projector

Designed to sit not too close or far from the screen, for a 10ft screen, typical placement is 12.5 to 25ft away. Most mid-room projectors have zoom lenses.

Minimum Distance

The closest position that a projector can focus an image onto a screen.

N

NTSC

The United States broadcast standard for video and broadcasting. An older standard and lower resolution than systems used in most of the world.

O

OHP

The common abbreviation for overhead projector.

Overhead Projector (OHP)

A device consisting of a light source, a transmissive or reflective platform and a focusable lens assembly. An OHP is designed to project images from transparencies up to 12" x 12" (usuallyA4) onto a screen. Although regarded by many as 'old technology', the simplicity and ease of use of the OHP offers numerous benefits.It allows pre-prepared transparencies to be used and enables a presenter to command attentionby writing or annotating in colour onto sheets of clear film in real time.

In many cases it the OHP is being replaced by the video visualiser(electronic OHP) which transmits images of solid objects, documents and written notes to an electronic projector or monitor screen via a fixed CCD video camera.

P

PAL

A European and international broadcast colour standard for video and TV broadcasting. Higher resolution than NTSC.

Panel

Also known as a projection panel, LCD projection panel, orplate. The panel is the predecessor of today's projectors. It is slightly larger and heavier than a notebook computerand the LCD it uses to produce an image is very similar to that ofthe notebook computer. Because panels lack their own light source, they are designed to sit on top of an overhead projector (OHP)

Passive Matrix LCD

The original LCDs, these are controlled by a single processing system for the whole screen, unlike active and poly-si, which have discrete circuits for eachpixel. This results in a panel with inferior colour dynamics and contrast (typically15:1). They are also slow to react to changing signals. On passive laptop computers, the cursor (or anything else) moving on the screen, becomes invisible until you stop moving it (submarining). Very few projectors use any type of passive matrix display.

Plasma Screen

A plasma screen is a 'sandwich' of tiny gas cells between two special glass sheets. When activated by an electronic signal the cells illuminate to produce vivid pinpoints of coloured light (pixels). These create sharp, evenly-illuminated pictures which retain their brightness and contrast across a very wide viewing angle.

Power Zoom

A motorised lens with the zoom 'in' and 'out' controlled by a built-in motor, usually adjusted from the projector's control panel or from the remote control.

Projection Distance (or 'Throw')

The distance from the front surface of a projector lens to the centre (focalpoint) of the screen. The greater the distance, the larger the image.

Q

QXGA

QXGA is used to define a specific display resolution. Resolution is defined by the number of individual dots that a display uses to create an image. These dots are called pixels. AQXGA display has 2048 horizontal pixels and 1536 vertical pixels, giving a total display resolution of 3,145,728 individual pixels that are used to compose the image delivered by a projector. A QXGA display has 4 times the resolution of an XGA display.

R

Rear Screen Projection

Projection on to an opaque screen, with the projector placed behind the screen, invisible to the audience. A wide choice of rigid and flexible screen materials are available - plus a range of folding, portable rear-projection screens. As the image is not 'reflected' off the screen surface, but viewed through the screen, images are subjectively much brighter than those from front-projected screens. Where space behind the screen is limited, a projector with a short throw lens can be installed. In very confined areas, a surface-silvered mirror can be used to artificially increase the projection distance.

Resolution

The first specification to look for in selecting a projector is the resolution. The figure is given in horizontal pixels x vertical pixels. The popular standards are: VGA (640x480), SVGA (800x600), XGA (1024x768) and SXGA(1280x1024).

Reverse Image

Reverse image is a feature found on most projectors which flips the image horizontally. When used in a normal forward projection environment text, graphics,etc, are backwards. Reverse image is used for rear projection.

RGB

Red, Green, Blue; the normal type of monitor used with computers, examples of usage: RGB input or output often referred to as Computer input or output.

S

S-Video

(Also referred to as Super-VHS and S-VHS) A video transmission standard that uses a 4 pin mini-DIN connector to send video information on two signal wires called luminance (brightness;Y) and chrominance (colour;C). S-Video is also referred to as Y/C. A composite signal on standard VCRs has the Y and C information combined into one signal. The advantage of having luminance and chrominance separated is that a comb filter is not needed inside the video projector to separate the signal into the luminance and chrominance components. The result is much improved picture resolution when compared to playback from standard VHS.

Short Throw Lens

A lens designed to project the largest possible image from short distance.

SMART Board

Electronic writing boards which can be linked direct to a computer. Using special pens, everything written on the board can be captured and saved on the computer. When used as a screen for an LCD projector, the board becomes an interactive monitor, allowing computer applications to be controlled live by touching the surface of the board and using your finger as the 'mouse'.

SVGA

SVGA is used to define a specific display resolution. Resolution is defined by the number of individual dots that a display uses to create an image. These dots are called pixels. An SVGA display has 800 horizontal pixels and 600 vertical pixels giving a total display resolution of 480,000 individual pixels that are used to compose the image delivered by a projector.

SXGA

SXGA is used to define a specific display resolution. Resolution is defined by the number of individual dots that a display uses to create an image. These dotsare called pixels. An SXGA display has 1280 horizontal pixels and 1024 vertical pixels giving a total display resolution of 1,310,720 individual pixels that are used to compose the image delivered by a projector.

T

TFT

Thin Film Transistor

U

UXGA

A UXGA display has 1600 horizontal pixels and 1200 vertical pixels giving a total display resolution of 1,920,000 individual pixels that are used to compose the image delivered by a projector.

V

Video Visualiser (Visual Presenter)

An electronic OHP which transmits images of solid objects, documents and written notes (or transparencies) to an electronic projector or monitor screen via a fixed CCD video camera. Usually portable, with integral lighting and frequently integrated in bespoke presentation room systems - also ideal for the live transmission of images via videoconferencing.

VGA

A VGA display has 640 horizontal pixels and 480 vertical pixels giving a total display resolution of 307,200 individual pixels that are used to compose the image delivered by a projector.(see SVGA)

X

XGA

An XGA display has 1020 horizontal pixels and 768 vertical pixels giving a total display resolution of 783,360 individual pixels that are used to compose the image delivered by a projector.(see SVGA)

Z

Zoom Lens

A lens witha variable focal length providing the ability to adjust the size of the image on a screen by adjustingthe zoom lens, instead of having to move the projector closer or further.

Zoom Lens Ratio

The ratio between the smallest and largest image a lens can project from a fixed distance. For example, a 1.4:1 zoom lens ratio means that a 10 foot image without zoom would be a 14 foot image with full zoom.

Selecting The Right Screen Size

The main factors to consider when deciding on screen size are:

  1. The dimensions of the audience area
  2. The height of the room
  3. The projection format (or formats) to be used

Audience area

The most important aim is to make the screen large enough for those in the rear of the audience to see the subject matter easily, but not so large that those in the front have difficulty in taking in the full width of the image.

Screen height

The height of the screen is the key. The following formulas will help you to calculate the best screen size for maximum legibility in 4:3 format:-

  • For video; film; slides - Screen height should be at least ONE SIXTH of the distance from screen to the furthest seat
  • For computer data, charts eg in conference or lecture rooms: use figure of ONE QUARTER
  • For complex graphics eg in command/control centre: use HALF the distance for screen height

The screen width is then determined by the format chosen.

Ceiling Height

The bottom of the screen should be approximately 102-122cm (3-4ft) above the floor in a room with a level floor and several rows of seats. With only one or two rows of seats, or in a sloping (raked) lecture theatre, the bottom of the screen can be 61-92cm (2-3ft) above the floor. In rooms with a very high ceiling, provision for extra drop may be required when positioning the screen.

Projection Formats

Width to height ratios of the popular formats include:

4:3 Video, slides and most computer outputs

16:9 Widescreen TV/video and HDTV

5:4 High-end data graphics

Remember, if 35mm slides are to be used, possibly including vertical (portrait) slides a square (1:1) ratio screen will be needed.

Typical meeting room example

Screen to back row distance: 36ft
Min screen height: 6ft
Screen width: 8ft